LED not working on nano

Hi I’ve got a new blinkstick nano and just tried to use out of package, only one led light works and it won’t stay on the colour even after removing from usb and can’t link it online

order number was 6443

I’m having the same issue as well. I believe it has to do with PyUSB
pi@k3s-worker-01:/usr/bin$ sudo python3 /usr/local/bin/blinkstick blinkstick -v -i
Found device:
Manufacturer: Agile Innovative Ltd
Description: BlinkStick Nano
Variant: BlinkStick Nano
Serial: BS034196-3.0
Current Color: #000000
Mode: 0
Info Block 1:
Info Block 2: