Blinkstick square USB port sheared off


#1

My company bought 3 blinkstick squares . I’d already bought one and written some in-house software to use these.
On one of the 3 squares, the USB simply detached when I plugging in the micro USB.
I’m a little concerned about the other 3. I’m considering coving the socket in epoxy to provide some mechanical support as it seems rather weak.


#2

My experience is that the ports are absolutely not weak. We have 13 running Squares in our company and at the first time we often had to plug and unplug them. I think it is a production or material error on that one board but for an excact evaluation we should wait for @arvydas.


#3

It’s been 9 days, not seen any more response on this?

The “sticks” have a custom made plug on the end , which slots straight into office furniture.


#4

Hey Graeme,

I´m sorry, I think @arvydas is a bit busy at the moment and I can only help with my ordinary user knowledge.
I think he will respond as soon as possible.

I really like your pillars :smile:


#5

17 days now, still no response


#6

Hi @graeme_blinkstick, sorry about the delay. Drop me an email to info at blinkstick dot com with your order number and will sort this out for you ASAP!