# Shipping Issues - Unable to contact support

**URL:** <https://forums.blinkstick.com/t/shipping-issues-unable-to-contact-support/836>\
**Category:** Support\
**Created:** [November 1, 2017, 11:33am UTC](https://forums.blinkstick.com/t/shipping-issues-unable-to-contact-support/836 "2017-11-01T11:33:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![stuntguy3000](https://forums.blinkstick.com/user_avatar/forums.blinkstick.com/stuntguy3000/32/469_2.png) [@stuntguy3000](https://forums.blinkstick.com/u/stuntguy3000)\
**Post date:** [November 1, 2017, 11:33am UTC](https://forums.blinkstick.com/t/shipping-issues-unable-to-contact-support/836/1 "2017-11-01T11:33:20Z")

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Hi,

I am posting here as a last ditch attempt before I charge-back.

I have ordered the Pro over a month ago - hasn’t arrived. I have sent two emails two weeks apart, no response.

I genuinely don’t want to charge-back for no delivery as this product seems almost perfect, but I can’t get an update and it is annoying for the price.

Thanks.

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**Author:** ![arvydas](https://forums.blinkstick.com/user_avatar/forums.blinkstick.com/arvydas/32/242_2.png) [@arvydas](https://forums.blinkstick.com/u/arvydas)\
**Post date:** [November 1, 2017, 11:46am UTC](https://forums.blinkstick.com/t/shipping-issues-unable-to-contact-support/836/2 "2017-11-01T11:46:10Z")

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Hey!

Will respond to your email in a bit with available options. We had trouble with Royal Mail over the last month, sorry about this!

Regards,  
Arvydas