# PROBLEM: Pro+Adapter: Color stuck ON

**URL:** <https://forums.blinkstick.com/t/problem-pro-adapter-color-stuck-on/900>\
**Category:** Support\
**Created:** [January 18, 2018, 7:11pm UTC](https://forums.blinkstick.com/t/problem-pro-adapter-color-stuck-on/900 "2018-01-18T19:11:20Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![laatmaarvollopen](https://forums.blinkstick.com/user_avatar/forums.blinkstick.com/laatmaarvollopen/32/503_2.png) [@laatmaarvollopen](https://forums.blinkstick.com/u/laatmaarvollopen)\
**Post date:** [January 18, 2018, 7:11pm UTC](https://forums.blinkstick.com/t/problem-pro-adapter-color-stuck-on/900/1 "2018-01-18T19:11:20Z")

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Good day. I bougth two pro&adapters. One seems fine (mode 1, inverse i think, because i have +GRB strips). With the other, i think RED and GREEN are stuck on. Even with the adapter decoupled from the led-strip, two colors remain on, possibly same problem as in this thread [Problem with Green Always On](https://forums.blinkstick.com/t/problem-with-green-always-on/798) . Connecting only BLUE to the R connection on the adapter: BLUE light. Connecting Blue to the G connector: BLUE light. All back to the way it is supposed to be connected: RED and GREEN on. Irrespective of either of the two Led-strips i use. Now what can that be?  
 ![blinksetupPeter](https://forums.blinkstick.com/uploads/default/original/1X/e5feadab7e146eb78b4616c97baa53ffb9ef059a.jpg)  
Hope you can help me further in this… Brgrds Peter.

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**Author:** ![p0ke](https://forums.blinkstick.com/user_avatar/forums.blinkstick.com/p0ke/32/14_2.png) [@p0ke](https://forums.blinkstick.com/u/p0ke)\
**Post date:** [January 22, 2018, 10:57am UTC](https://forums.blinkstick.com/t/problem-pro-adapter-color-stuck-on/900/2 "2018-01-22T10:57:44Z")

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Hey Peter,

as you´ve said one of the pro/adapter works fine. So first of all you should find out if the adapter or the BS pro itself is the problem.  
btw: I can´t see a power supply on your image.

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**Author:** ![laatmaarvollopen](https://forums.blinkstick.com/user_avatar/forums.blinkstick.com/laatmaarvollopen/32/503_2.png) [@laatmaarvollopen](https://forums.blinkstick.com/u/laatmaarvollopen)\
**Post date:** [January 22, 2018, 2:19pm UTC](https://forums.blinkstick.com/t/problem-pro-adapter-color-stuck-on/900/3 "2018-01-22T14:19:13Z")

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Hi P0ke. I only put the wiring and the led-strip in the image, not the powersupply or the computer. I stated one of my two pro&adapter combinations performs as it should. I assume the powersupply is OK.  
putting the ‘good’ adapter on the other BS behaves perfect, but the fawlty adapter on either BS or even without a blinkstick attached just keeps R and G on. (i removed the power inbetween every decoupling and coupling).  
So i would say the adapter is the problem. What would be the next test?  
(Edited: In dutch, we call a powersupply an “Adapter”. Sorry for the confusion here )

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**Author:** ![laatmaarvollopen](https://forums.blinkstick.com/user_avatar/forums.blinkstick.com/laatmaarvollopen/32/503_2.png) [@laatmaarvollopen](https://forums.blinkstick.com/u/laatmaarvollopen)\
**Post date:** [January 22, 2018, 2:51pm UTC](https://forums.blinkstick.com/t/problem-pro-adapter-color-stuck-on/900/4 "2018-01-22T14:51:23Z")

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We plan to replace the USB-relay-board to something more controllable for the software-health indicator-lights that we just upgraded 🙂  
 ![statuslights](https://forums.blinkstick.com/uploads/default/original/1X/43fae0e2eafae27a4a5c286509b4e719b982d1bb.png)

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**Author:** ![p0ke](https://forums.blinkstick.com/user_avatar/forums.blinkstick.com/p0ke/32/14_2.png) [@p0ke](https://forums.blinkstick.com/u/p0ke)\
**Post date:** [January 22, 2018, 3:21pm UTC](https://forums.blinkstick.com/t/problem-pro-adapter-color-stuck-on/900/5 "2018-01-22T15:21:04Z")

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@arvydas Could it be a broken adapter?

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**Author:** ![laatmaarvollopen](https://forums.blinkstick.com/user_avatar/forums.blinkstick.com/laatmaarvollopen/32/503_2.png) [@laatmaarvollopen](https://forums.blinkstick.com/u/laatmaarvollopen)\
**Post date:** [January 26, 2018, 6:58am UTC](https://forums.blinkstick.com/t/problem-pro-adapter-color-stuck-on/900/6 "2018-01-26T06:58:10Z")

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Do i need to buy a new one?

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**Author:** ![p0ke](https://forums.blinkstick.com/user_avatar/forums.blinkstick.com/p0ke/32/14_2.png) [@p0ke](https://forums.blinkstick.com/u/p0ke)\
**Post date:** [January 26, 2018, 7:17am UTC](https://forums.blinkstick.com/t/problem-pro-adapter-color-stuck-on/900/7 "2018-01-26T07:17:06Z")

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write a PM to @arvydas
