# Support

**URL:** https://forums.blinkstick.com/c/support/5.md?page=2

[Latest](https://forums.blinkstick.com/latest.md) · [Categories](https://forums.blinkstick.com/categories.md)

**Page:** 3

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## [BlinkStick 8th blue LED not working (only pulse/morph, nodejs)](https://forums.blinkstick.com/t/blinkstick-8th-blue-led-not-working-only-pulse-morph-nodejs/1425)

<div class="topic-metadata">

**Author:** [@gabriel.annell](https://forums.blinkstick.com/u/gabriel.annell)\
**Replies:** 4\
**Last updated:** [March 25, 2021, 6:50pm UTC](https://forums.blinkstick.com/t/blinkstick-8th-blue-led-not-working-only-pulse-morph-nodejs/1425 "2021-03-25T18:50:11Z")

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I recently bought the blinkstick square and the blinkstick stick, and I have this weird issue. The eighth blue LED on the stick does not illuminate when using the morph and pulse functions provided in the NPM (nodejs) b…

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## [LED 04 on 8 led blinkstick, no blue](https://forums.blinkstick.com/t/led-04-on-8-led-blinkstick-no-blue/1442)

<div class="topic-metadata">

**Author:** [@stapuft](https://forums.blinkstick.com/u/stapuft)\
**Replies:** 3\
**Last updated:** [March 25, 2021, 6:49pm UTC](https://forums.blinkstick.com/t/led-04-on-8-led-blinkstick-no-blue/1442 "2021-03-25T18:49:08Z")

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i have a 8 LED blinkstick, and LED04, (from LED00) suddenly has no blue anymore? i normally use it in all white mode and noticed there was more yellow than normal, so i cycled through and noticed that the fifth LED (LED0…

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## [Blinkstick Flex Brightnesss](https://forums.blinkstick.com/t/blinkstick-flex-brightnesss/1441)

<div class="topic-metadata">

**Author:** [@zooplibob](https://forums.blinkstick.com/u/zooplibob)\
**Replies:** 0\
**Last updated:** [March 19, 2021, 5:59pm UTC](https://forums.blinkstick.com/t/blinkstick-flex-brightnesss/1441 "2021-03-19T17:59:18Z")

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I got a blinkstick flex which I was hoping to use for some undercabinet lighting. However even at full brightness, its not that bright. I have a non controllable USB white LED strip I plug into the same computer USB and …

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## [.Net Core - API](https://forums.blinkstick.com/t/net-core-api/1344)

<div class="topic-metadata">

**Author:** [@owaingdwilliams](https://forums.blinkstick.com/u/owaingdwilliams)\
**Replies:** 3\
**Last updated:** [March 18, 2021, 7:04pm UTC](https://forums.blinkstick.com/t/net-core-api/1344 "2021-03-18T19:04:21Z")

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Hi, I just received a BlinkStick cube and was looking to build an app with .Net Core. I had thought the documentation was for .Net Core but it seems to be just for .net framework. Is there any .Core ports which can be u…

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## [USB pipe error, both from Python and Ruby implementations](https://forums.blinkstick.com/t/usb-pipe-error-both-from-python-and-ruby-implementations/1438)

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**Author:** [@jschulenklopper](https://forums.blinkstick.com/u/jschulenklopper)\
**Replies:** 8\
**Last updated:** [February 23, 2021, 11:07am UTC](https://forums.blinkstick.com/t/usb-pipe-error-both-from-python-and-ruby-implementations/1438 "2021-02-23T11:07:39Z")

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I’ve see similar reports of this error - the latest (?) from 2018 - but the solutions mentioned aren’t working for me, hence the question here again. I’m integrating with a BlinkStick Strip from a Python script (on macO…

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## [Sudden Failure of 3/4 of Flex LEDs \[solved\]](https://forums.blinkstick.com/t/sudden-failure-of-3-4-of-flex-leds-solved/1435)

<div class="topic-metadata">

**Author:** [@phil.whisenhut](https://forums.blinkstick.com/u/phil.whisenhut)\
**Replies:** 2\
**Last updated:** [February 14, 2021, 5:24pm UTC](https://forums.blinkstick.com/t/sudden-failure-of-3-4-of-flex-leds-solved/1435 "2021-02-14T17:24:09Z")

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My Flex worked fine for a day - next day only the first 8 LEDs were working, and nothing I do programmatically gets the other LEDs to illuminate. No errors are returned. Mode is 2 - I have tried other modes but that…

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## [Load pre defined patterns](https://forums.blinkstick.com/t/load-pre-defined-patterns/1249)

<div class="topic-metadata">

**Author:** [@amar](https://forums.blinkstick.com/u/amar)\
**Replies:** 4\
**Last updated:** [February 5, 2021, 8:22am UTC](https://forums.blinkstick.com/t/load-pre-defined-patterns/1249 "2021-02-05T08:22:58Z")

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Hello, We are using BlinkStick Pro and Flex for signalling status for operations on a device. Is it possible to load pre defined patterns , on the BlinkStick controller, for LEDs and the BlinkStick automatically lights…

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## [\[HELP\] Keep light on until toggle off?](https://forums.blinkstick.com/t/help-keep-light-on-until-toggle-off/1429)

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**Author:** [@thibaultmolleman](https://forums.blinkstick.com/u/thibaultmolleman)\
**Replies:** 0\
**Last updated:** [February 4, 2021, 11:06am UTC](https://forums.blinkstick.com/t/help-keep-light-on-until-toggle-off/1429 "2021-02-04T11:06:03Z")

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Hi, So what I want to do it trigger the blinkstick to turn on based on an ifttt recipe (which I already have). The problem is that I want to keep it lit, until I manually turn it off somehow. And I’m not sure what the …

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## [BlinkStick Square - SetColor doesn't work for index 0](https://forums.blinkstick.com/t/blinkstick-square-setcolor-doesnt-work-for-index-0/1423)

<div class="topic-metadata">

**Author:** [@Daniel](https://forums.blinkstick.com/u/Daniel)\
**Replies:** 0\
**Last updated:** [January 21, 2021, 12:59am UTC](https://forums.blinkstick.com/t/blinkstick-square-setcolor-doesnt-work-for-index-0/1423 "2021-01-21T00:59:11Z")

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I am using the following code to try and set all 8 LEDs of the BlinkStick Square to a particular colour. The odd thing is that I can only get the first LED to light if use -1 as the start point for my index loop. There…

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## [\[HELP\] How to manipulate leds it from Visual Studio C++?](https://forums.blinkstick.com/t/help-how-to-manipulate-leds-it-from-visual-studio-c/1414)

<div class="topic-metadata">

**Author:** [@r\_nacif](https://forums.blinkstick.com/u/r_nacif)\
**Replies:** 1\
**Last updated:** [January 15, 2021, 9:23am UTC](https://forums.blinkstick.com/t/help-how-to-manipulate-leds-it-from-visual-studio-c/1414 "2021-01-15T09:23:51Z")

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Guys, I’ve used the python lib to change my leds light on a BlinkStick flex. Now I want to do the same using Visual Studio C++, but I couldn’t find any sdk for it. What’s the easiest way to accomplish it?

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## [VB6 - COM Automation Error](https://forums.blinkstick.com/t/vb6-com-automation-error/1358)

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**Author:** [@dave](https://forums.blinkstick.com/u/dave)\
**Replies:** 2\
**Last updated:** [January 15, 2021, 9:13am UTC](https://forums.blinkstick.com/t/vb6-com-automation-error/1358 "2021-01-15T09:13:53Z")

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Hi I too am getting an automation error, likewise if i try vb.net 2019, that to fails.

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## [Enclosure Depth](https://forums.blinkstick.com/t/enclosure-depth/1416)

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**Author:** [@dimitriosbakoulas](https://forums.blinkstick.com/u/dimitriosbakoulas)\
**Replies:** 0\
**Last updated:** [January 10, 2021, 1:47pm UTC](https://forums.blinkstick.com/t/enclosure-depth/1416 "2021-01-10T13:47:18Z")

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I was wondering if the depth of the enclosure could be changed when placing an order, since it is 3d printable. It is a bit too thick for what I am planning to do.

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## [Access BlinkStick from Docker container](https://forums.blinkstick.com/t/access-blinkstick-from-docker-container/1413)

<div class="topic-metadata">

**Author:** [@yudataguy](https://forums.blinkstick.com/u/yudataguy)\
**Replies:** 3\
**Last updated:** [January 8, 2021, 4:59am UTC](https://forums.blinkstick.com/t/access-blinkstick-from-docker-container/1413 "2021-01-08T04:59:52Z")

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I’m trying to access the blinkstick from inside docker container (Docker for Windows). Couldn’t really find a way to have the usb device enabled. Any suggestion?

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## [VB API - All leds at once](https://forums.blinkstick.com/t/vb-api-all-leds-at-once/1296)

<div class="topic-metadata">

**Author:** [@g.touwaide](https://forums.blinkstick.com/u/g.touwaide)\
**Replies:** 10\
**Last updated:** [June 13, 2020, 6:54pm UTC](https://forums.blinkstick.com/t/vb-api-all-leds-at-once/1296 "2020-06-13T18:54:02Z")

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Hi, I just receive my BlinkStick Flex a few days ago. Blinkstick is a bit overkill for my purpose but it seems to be the simplest usb-controllable leds. I’m wondering if anyone use the VB API? it doesn’t seem to have b…

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## [New email alert for O365](https://forums.blinkstick.com/t/new-email-alert-for-o365/1409)

<div class="topic-metadata">

**Author:** [@alex1](https://forums.blinkstick.com/u/alex1)\
**Replies:** 1\
**Last updated:** [November 19, 2020, 2:38am UTC](https://forums.blinkstick.com/t/new-email-alert-for-o365/1409 "2020-11-19T02:38:04Z")

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Hi guys, Just received my BlinkStick. I was trying to make it flash for when I receive new email on O365 (Exchange Online). Tried quickly the imap but it didn’t seem to work. Any of you made it work? Thanks

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## [Node 10 Mac trouble npm installing blinkstick](https://forums.blinkstick.com/t/node-10-mac-trouble-npm-installing-blinkstick/1183)

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**Author:** [@laatmaarvollopen](https://forums.blinkstick.com/u/laatmaarvollopen)\
**Replies:** 4\
**Last updated:** [November 18, 2020, 11:37am UTC](https://forums.blinkstick.com/t/node-10-mac-trouble-npm-installing-blinkstick/1183 "2020-11-18T11:37:15Z")

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node v10.13.0 npm 6.4.1, macOs mojave and npm i blinkstick. this fails on installing usb@1.1.1. That seems to rely on nonexisting https://tessel-builds.s3-us-west-2.amazonaws.com/pre-gyp/usb/v1.1.1/usb\_bindings-v1.1.1-…

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## [On macOS Catalina (10.15.1), npm install blinkstick Fails](https://forums.blinkstick.com/t/on-macos-catalina-10-15-1-npm-install-blinkstick-fails/1275)

<div class="topic-metadata">

**Author:** [@coffeepostal](https://forums.blinkstick.com/u/coffeepostal)\
**Replies:** 2\
**Last updated:** [November 18, 2020, 11:28am UTC](https://forums.blinkstick.com/t/on-macos-catalina-10-15-1-npm-install-blinkstick-fails/1275 "2020-11-18T11:28:37Z")

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I’m following the installation guide in the README, but when I try to install run: npm i blinkstick , it errors out. Usually I Google the errors to figure out that I running the wrong versions of Node or something, but …

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## [Help with BlinkStick Square API in Go](https://forums.blinkstick.com/t/help-with-blinkstick-square-api-in-go/1403)

<div class="topic-metadata">

**Author:** [@capoeirista.muralha](https://forums.blinkstick.com/u/capoeirista.muralha)\
**Replies:** 1\
**Last updated:** [November 11, 2020, 10:41am UTC](https://forums.blinkstick.com/t/help-with-blinkstick-square-api-in-go/1403 "2020-11-11T10:41:12Z")

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I just bought a Blinkstick Square and I was interested in writing a small app for it (turn it on, turn it off, blink, etc.) that I want to just sit in the system tray. Although I have a lot of experience in Node, I have …

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## [Order did not arrived yet](https://forums.blinkstick.com/t/order-did-not-arrived-yet/1401)

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**Author:** [@cesar](https://forums.blinkstick.com/u/cesar)\
**Replies:** 1\
**Last updated:** [October 28, 2020, 3:33pm UTC](https://forums.blinkstick.com/t/order-did-not-arrived-yet/1401 "2020-10-28T15:33:06Z")

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Dear Sirs, I’m still waiting for your product (order #6415) which never arrived. Two months should be enough to consider the product lost, wouldn’t you agree? Should I wait more? Notice that the Royal Mail should provid…

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## [Order not arrived, shipping issue?](https://forums.blinkstick.com/t/order-not-arrived-shipping-issue/1382)

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**Author:** [@cesar](https://forums.blinkstick.com/u/cesar)\
**Replies:** 4\
**Last updated:** [October 15, 2020, 3:41pm UTC](https://forums.blinkstick.com/t/order-not-arrived-shipping-issue/1382 "2020-10-15T15:41:53Z")

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Dear Sirs, I’m trying repeatedly to contact you via email because of an order (#6415) which never arrived. Could you clarify whether you still exist or not? If so, what happened? Thank you. Cesar Silva

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## [Shipping to Korea](https://forums.blinkstick.com/t/shipping-to-korea/1392)

<div class="topic-metadata">

**Author:** [@youngtaek](https://forums.blinkstick.com/u/youngtaek)\
**Replies:** 0\
**Last updated:** [October 15, 2020, 12:05pm UTC](https://forums.blinkstick.com/t/shipping-to-korea/1392 "2020-10-15T12:05:21Z")

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Hi, I want to try this product, but seems like Korea (Republic of) where I live is not on the country list. Is there any special reason why it’s so? If not, could you add Korea to shippable country?

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## [Trouble with device](https://forums.blinkstick.com/t/trouble-with-device/1386)

<div class="topic-metadata">

**Author:** [@zakz](https://forums.blinkstick.com/u/zakz)\
**Replies:** 1\
**Last updated:** [October 9, 2020, 8:32pm UTC](https://forums.blinkstick.com/t/trouble-with-device/1386 "2020-10-09T20:32:35Z")

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Hello, One of my four nanos isn’t working. Specifically, the bottom led is always green (or green plus color selected manually). I’m guessing it’s a bad sodder job, others are good… Order # 6428. Device ID BS034320-3…

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## [usb.core.USBError: \[Errno 19\] No such device (it may have been disconnected)](https://forums.blinkstick.com/t/usb-core-usberror-errno-19-no-such-device-it-may-have-been-disconnected/1376)

<div class="topic-metadata">

**Author:** [@david2](https://forums.blinkstick.com/u/david2)\
**Replies:** 3\
**Last updated:** [September 18, 2020, 3:00am UTC](https://forums.blinkstick.com/t/usb-core-usberror-errno-19-no-such-device-it-may-have-been-disconnected/1376 "2020-09-18T03:00:25Z")

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When I run blinkstick --info I get the following message. usb.core.USBError: \[Errno 19\] No such device (it may have been disconnected) When I run dmesg I can see that my blinksticks are plugged in register in linux. \[…

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## [Working with Multiple LEDs on BlinkStick](https://forums.blinkstick.com/t/working-with-multiple-leds-on-blinkstick/1375)

<div class="topic-metadata">

**Author:** [@farooque.subhan](https://forums.blinkstick.com/u/farooque.subhan)\
**Replies:** 0\
**Last updated:** [September 16, 2020, 1:36pm UTC](https://forums.blinkstick.com/t/working-with-multiple-leds-on-blinkstick/1375 "2020-09-16T13:36:21Z")

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Hi, I am new to BlinkStick. I am using BlinkStick Square which has 8 LEDs. now in my project I want all 8 LEDs to “PULSE” together at the same time. what can I do to make it happen?

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## [Blinkstick Nano Python](https://forums.blinkstick.com/t/blinkstick-nano-python/1373)

<div class="topic-metadata">

**Author:** [@david2](https://forums.blinkstick.com/u/david2)\
**Replies:** 1\
**Last updated:** [September 14, 2020, 10:06pm UTC](https://forums.blinkstick.com/t/blinkstick-nano-python/1373 "2020-09-14T22:06:38Z")

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I am not really sure how I turn on both the top and bottom led with Python. I though the leds were indivudally addressable. I can do this on the blinkstick strip but not on the nano. David

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## [\[Fixed\] Digispark + NeoPixel - A Match Made in Heaven?](https://forums.blinkstick.com/t/fixed-digispark-neopixel-a-match-made-in-heaven/1368)

<div class="topic-metadata">

**Author:** [@konstantinm](https://forums.blinkstick.com/u/konstantinm)\
**Replies:** 1\
**Last updated:** [August 20, 2020, 5:35am UTC](https://forums.blinkstick.com/t/fixed-digispark-neopixel-a-match-made-in-heaven/1368 "2020-08-20T05:35:12Z")

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First of all, forgive me for the impudence and my English xD This is a long story. Some time ago I was read the book “How Google Tests Software” and found a really interesting project with a name something like “Testin…

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## [BlinkStick goes offline remotely and only when I restart BlinkStick application it's comes back online](https://forums.blinkstick.com/t/blinkstick-goes-offline-remotely-and-only-when-i-restart-blinkstick-application-its-comes-back-online/1364)

<div class="topic-metadata">

**Author:** [@it1](https://forums.blinkstick.com/u/it1)\
**Replies:** 0\
**Last updated:** [July 17, 2020, 12:50am UTC](https://forums.blinkstick.com/t/blinkstick-goes-offline-remotely-and-only-when-i-restart-blinkstick-application-its-comes-back-online/1364 "2020-07-17T00:50:50Z")

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We have blinksticks across different areas and monitor them via BlinkStick Dashboard. We noticed some locations the BlinkSticks go offline and only comes back online if we start the app. Is there any way to fix this ?

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## [Rasberry PiZero and Square- doesn't appear](https://forums.blinkstick.com/t/rasberry-pizero-and-square-doesnt-appear/1354)

<div class="topic-metadata">

**Author:** [@igadsby](https://forums.blinkstick.com/u/igadsby)\
**Replies:** 7\
**Last updated:** [June 5, 2020, 12:37pm UTC](https://forums.blinkstick.com/t/rasberry-pizero-and-square-doesnt-appear/1354 "2020-06-05T12:37:05Z")

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Hello- I have just purchased a BlinkStick Square and I’m trying to make it go on a RaspberryPi Zero. When I attach the device, I get an LED flash- but it doesn’t appear as a USB device in Linux. Blinkstick command line…

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## [Pulse all in C#](https://forums.blinkstick.com/t/pulse-all-in-c/1351)

<div class="topic-metadata">

**Author:** [@cstewart913](https://forums.blinkstick.com/u/cstewart913)\
**Replies:** 0\
**Last updated:** [May 30, 2020, 11:56pm UTC](https://forums.blinkstick.com/t/pulse-all-in-c/1351 "2020-05-30T23:56:15Z")

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Using the PulseTest example, how can I get this to pulse all of the available LEDs in the BlinkStick Flex?

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## [Node js turn on lights other than the first](https://forums.blinkstick.com/t/node-js-turn-on-lights-other-than-the-first/1347)

<div class="topic-metadata">

**Author:** [@jkilmister](https://forums.blinkstick.com/u/jkilmister)\
**Replies:** 2\
**Last updated:** [May 23, 2020, 5:17pm UTC](https://forums.blinkstick.com/t/node-js-turn-on-lights-other-than-the-first/1347 "2020-05-23T17:17:55Z")

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I have the blinkstick strip however using the js package I cannot see how to turn in anything but the first led. How can I address the other lights in the strip?

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