# Support **URL:** https://forums.blinkstick.com/c/support/5.md [Latest](https://forums.blinkstick.com/latest.md) · [Categories](https://forums.blinkstick.com/categories.md) --- ## [About the Support category](https://forums.blinkstick.com/t/about-the-support-category/12)
**Author:** [@arvydas](https://forums.blinkstick.com/u/arvydas)\ **Replies:** 0
This is support section for any problems you may have with BlinkStick devices, API implementations or device usage. Feel free to post any topics and we will help you with any issue you may have. --- ## [Smart Pixel Intensity](https://forums.blinkstick.com/t/smart-pixel-intensity/1752)
**Author:** [@tom](https://forums.blinkstick.com/u/tom)\ **Replies:** 0\ **Last updated:** [May 14, 2026, 2:55pm UTC](https://forums.blinkstick.com/t/smart-pixel-intensity/1752 "2026-05-14T14:55:31Z")
I was unable to find a data or specification sheet for the output intensity of the Smart Pixel. We use them for illumination when capturing images and would like to know their output specifications. Is a data sheet avail… --- ## [Blinkstick Pro and Adafruit Neo Pixel dot not with Windows client](https://forums.blinkstick.com/t/blinkstick-pro-and-adafruit-neo-pixel-dot-not-with-windows-client/1746)
**Author:** [@rodrigo.zamora](https://forums.blinkstick.com/u/rodrigo.zamora)\ **Replies:** 0\ **Last updated:** [December 5, 2025, 6:37pm UTC](https://forums.blinkstick.com/t/blinkstick-pro-and-adafruit-neo-pixel-dot-not-with-windows-client/1746 "2025-12-05T18:37:45Z")
Hello @arvydas we have ordered a couple of your Pro controllers to be used with Neo Pixel dots for a big project we want to implement next year. I have put together a prototype, it will have 3x 8 LED strands connected t… --- ## [Blinkstick Flex Python consistently encountering "usb.core.USBError: \[Errno 32\] Pipe error"](https://forums.blinkstick.com/t/blinkstick-flex-python-consistently-encountering-usb-core-usberror-errno-32-pipe-error/1732)
**Author:** [@tcshain](https://forums.blinkstick.com/u/tcshain)\ **Replies:** 2\ **Last updated:** [November 28, 2025, 1:31am UTC](https://forums.blinkstick.com/t/blinkstick-flex-python-consistently-encountering-usb-core-usberror-errno-32-pipe-error/1732 "2025-11-28T01:31:07Z")
Hey folks, I’m a new blinkstick owner and (relatively) novice python programmer. I’ve been stuck on this USB pipe error for awhile now and don’t know what else to try. I am using an M1 MacBook and have successfully wo… --- ## [Operate BinkStick with Hyperion](https://forums.blinkstick.com/t/operate-binkstick-with-hyperion/1342)
**Author:** [@elmar\_schmidt](https://forums.blinkstick.com/u/elmar_schmidt)\ **Replies:** 10\ **Last updated:** [November 18, 2025, 11:23pm UTC](https://forums.blinkstick.com/t/operate-binkstick-with-hyperion/1342 "2025-11-18T23:23:07Z")
Hi, I’v been using my BlinkStick with Dioder for five years with Boblight now, but it seems Boblight is quite outdated and will not be supported by any new software. That’s why I looked towards Hyperion, especially bec… --- ## [Need Help getting Blinkstick Strip to work](https://forums.blinkstick.com/t/need-help-getting-blinkstick-strip-to-work/1727)
**Author:** [@cdillow](https://forums.blinkstick.com/u/cdillow)\ **Replies:** 1\ **Last updated:** [April 1, 2025, 2:37pm UTC](https://forums.blinkstick.com/t/need-help-getting-blinkstick-strip-to-work/1727 "2025-04-01T14:37:03Z")
Hello all I just got a few Blinkstick Strips and am having issues getting them to work. I have tired on a Raspberry PI 5 and a Mac running 15.3.2 On both I get \`\`\` sudo blinkstick -i sudo: blinkstick: command not fou… --- ## [.exe.config file arguments to disable auto-start](https://forums.blinkstick.com/t/exe-config-file-arguments-to-disable-auto-start/1718)
**Author:** [@timothe.justin](https://forums.blinkstick.com/u/timothe.justin)\ **Replies:** 2\ **Last updated:** [February 5, 2025, 7:47am UTC](https://forums.blinkstick.com/t/exe-config-file-arguments-to-disable-auto-start/1718 "2025-02-05T07:47:04Z")
Hi, What would be the arguments to add inside the config file, so that the Blinkstick SW doesn’t start at each boot? We would need to do it without the UI button, just the config text file. Thanks! --- ## [Sudo blinkstick —info: command not found](https://forums.blinkstick.com/t/sudo-blinkstick-info-command-not-found/1590)
**Author:** [@zzth](https://forums.blinkstick.com/u/zzth)\ **Replies:** 5\ **Last updated:** [April 21, 2024, 9:38am UTC](https://forums.blinkstick.com/t/sudo-blinkstick-info-command-not-found/1590 "2024-04-21T09:38:06Z")
Trying to run a blinkstick on a Raspberry Pi, and I am getting this errror, when running the sudo blinkstick —info: sudo: blinkstick: command not found Also when trying to run a .py script that contains the bstick code,… --- ## [Can't set Light 0 on Blinkstick Square \[Python\]](https://forums.blinkstick.com/t/cant-set-light-0-on-blinkstick-square-python/1690)
**Author:** [@alyssa.suthertown](https://forums.blinkstick.com/u/alyssa.suthertown)\ **Replies:** 0\ **Last updated:** [February 27, 2024, 5:23pm UTC](https://forums.blinkstick.com/t/cant-set-light-0-on-blinkstick-square-python/1690 "2024-02-27T17:23:52Z")
Hello, I’m trying to set individual LEDs of my Blinkstick Square to different colours using Python. When I use the command bstick.set\_color(channel=0, index=x, name=“green”) where x is a value between 1 and 7, it cor… --- ## [Blinkstick not recognized on Windows USB 3.0](https://forums.blinkstick.com/t/blinkstick-not-recognized-on-windows-usb-3-0/1674)
**Author:** [@nadavgivoni](https://forums.blinkstick.com/u/nadavgivoni)\ **Replies:** 5\ **Last updated:** [February 21, 2024, 7:57pm UTC](https://forums.blinkstick.com/t/blinkstick-not-recognized-on-windows-usb-3-0/1674 "2024-02-21T19:57:21Z")
Support, I am on a Window’s 10 (version: 10.0.19045 Build 19045) Leveno Flex 5 with USB 3.0 and am unable to get the BlinkStick Flex (A1-BS-070) device to work (I’ve installed the application and it doesn’t appear in th… --- ## [After setting the mode, my blinkstick FLEX does not work amnymore](https://forums.blinkstick.com/t/after-setting-the-mode-my-blinkstick-flex-does-not-work-amnymore/1687)
**Author:** [@daly](https://forums.blinkstick.com/u/daly)\ **Replies:** 0\ **Last updated:** [February 16, 2024, 9:01am UTC](https://forums.blinkstick.com/t/after-setting-the-mode-my-blinkstick-flex-does-not-work-amnymore/1687 "2024-02-16T09:01:11Z")
Hello everyone, I recently aquired a blinkstick FLEX and from what I understood, to control all LEDs at the same time I just have to set the mode to 2 with the following method : bstick.set\_mode(2) then I can use bstick… --- ## [How to turn all the LEDs on my blinkstick Flex (using python)](https://forums.blinkstick.com/t/how-to-turn-all-the-leds-on-my-blinkstick-flex-using-python/1685)
**Author:** [@daly](https://forums.blinkstick.com/u/daly)\ **Replies:** 0\ **Last updated:** [February 16, 2024, 8:32am UTC](https://forums.blinkstick.com/t/how-to-turn-all-the-leds-on-my-blinkstick-flex-using-python/1685 "2024-02-16T08:32:58Z")
As I explained in the title, I want to just turn all the LEDs in my blinkstick flex strip and turn them off all at the same time. How can I do that using python, is there a function for it ? PS: I just bought my blinks… --- ## [BlinkStick Flex, no lights past the 4th LED](https://forums.blinkstick.com/t/blinkstick-flex-no-lights-past-the-4th-led/1681)
**Author:** [@rodrigo.zamora](https://forums.blinkstick.com/u/rodrigo.zamora)\ **Replies:** 0\ **Last updated:** [January 29, 2024, 7:01pm UTC](https://forums.blinkstick.com/t/blinkstick-flex-no-lights-past-the-4th-led/1681 "2024-01-29T19:01:24Z")
Hello. We are working on using BlinkStick Flex for a project here at work, we have setup 2 9 LED bars so far but we have one that was set early on where the 5th LED and on, won’t light up. I have connected the strip to … --- ## [BlinkStick Nano SetColor causing 'System.IO.IOException' in HidSharp.dll](https://forums.blinkstick.com/t/blinkstick-nano-setcolor-causing-system-io-ioexception-in-hidsharp-dll/1627)
**Author:** [@denbigh1974](https://forums.blinkstick.com/u/denbigh1974)\ **Replies:** 2\ **Last updated:** [January 26, 2024, 6:34pm UTC](https://forums.blinkstick.com/t/blinkstick-nano-setcolor-causing-system-io-ioexception-in-hidsharp-dll/1627 "2024-01-26T18:34:07Z")
Hi. I have a 2-LED BlinkStick Nano and I’m editing the SetColor instruction in the C-sharp code below to turn off LED1 and experiment with different LED2 colors. On the first run, the program worked. However, the program… --- ## [\[SOLVED\]Transferring Blinkstick Client Notifications and Patterns](https://forums.blinkstick.com/t/solved-transferring-blinkstick-client-notifications-and-patterns/1677)
**Author:** [@torredelgufo](https://forums.blinkstick.com/u/torredelgufo)\ **Replies:** 2\ **Last updated:** [January 24, 2024, 9:52am UTC](https://forums.blinkstick.com/t/solved-transferring-blinkstick-client-notifications-and-patterns/1677 "2024-01-24T09:52:20Z")
Hello everyone, I need to transfer my custom notifications and patterns of my BlinkStick Client 2.0 rc10 to another computer. Does anyone knows the location and how to transfer them to another computer please? --- ## [Permission denied errors in CLI](https://forums.blinkstick.com/t/permission-denied-errors-in-cli/1562)
**Author:** [@flackon](https://forums.blinkstick.com/u/flackon)\ **Replies:** 2\ **Last updated:** [January 15, 2024, 4:11pm UTC](https://forums.blinkstick.com/t/permission-denied-errors-in-cli/1562 "2024-01-15T16:11:55Z")
Hi, I installed the blinkstick python module in a virtual env. Can’t even get the help or info commands to run Φ blinkstick zsh: permission denied: blinkstick With sudo directly: sudo python3 blinkstick Traceback (mos… --- ## [BlinkStick install for Raspberry Pi 64 Bit OS](https://forums.blinkstick.com/t/blinkstick-install-for-raspberry-pi-64-bit-os/1669)
**Author:** [@schaeffrcc](https://forums.blinkstick.com/u/schaeffrcc)\ **Replies:** 1\ **Last updated:** [December 13, 2023, 8:00am UTC](https://forums.blinkstick.com/t/blinkstick-install-for-raspberry-pi-64-bit-os/1669 "2023-12-13T08:00:46Z")
I just received my 4 BlinkStick Nano’s with enclosures and was excited to get started but when I try to follow any installation instruction I get errors because the PIP install does not seem to be working. I am running … --- ## [How to purchase Blinkstick](https://forums.blinkstick.com/t/how-to-purchase-blinkstick/1671)
**Author:** [@gaylord.esporlas](https://forums.blinkstick.com/u/gaylord.esporlas)\ **Replies:** 0\ **Last updated:** [December 11, 2023, 5:37am UTC](https://forums.blinkstick.com/t/how-to-purchase-blinkstick/1671 "2023-12-11T05:37:04Z")
Hi! I’m from the Philippines, I would like to know how to purchase the blinkstick for one of our project. Thanks in advance. --- ## [Python 3 linux support?](https://forums.blinkstick.com/t/python-3-linux-support/1506)
**Author:** [@yamanhk27](https://forums.blinkstick.com/u/yamanhk27)\ **Replies:** 1\ **Last updated:** [November 1, 2023, 12:54am UTC](https://forums.blinkstick.com/t/python-3-linux-support/1506 "2023-11-01T00:54:40Z")
Hello, I have a question, is blinktstick compatible with python 3 on linux? and how could I installl it? --- ## [Product Inquiry: BlinkStick Compatibility and Shipping to India](https://forums.blinkstick.com/t/product-inquiry-blinkstick-compatibility-and-shipping-to-india/1637)
**Author:** [@karthikc386](https://forums.blinkstick.com/u/karthikc386)\ **Replies:** 1\ **Last updated:** [November 1, 2023, 12:45am UTC](https://forums.blinkstick.com/t/product-inquiry-blinkstick-compatibility-and-shipping-to-india/1637 "2023-11-01T00:45:37Z")
I am working with a photoelectric sensor switch, and I would like to use BlinkStick to control the light programmatically. Essentially, I need two color states for the light: one black and the other can be any other colo… --- ## [Libusb library not working](https://forums.blinkstick.com/t/libusb-library-not-working/1646)
**Author:** [@andres](https://forums.blinkstick.com/u/andres)\ **Replies:** 1\ **Last updated:** [November 1, 2023, 12:43am UTC](https://forums.blinkstick.com/t/libusb-library-not-working/1646 "2023-11-01T00:43:40Z")
Hello, I am trying to implement the Blinkstick API on a FreeBSD machine using Ruby. Everything installed correctly and the code examples compile with no errors. I wanted to reach out because it looks like it does not se… --- ## [Errors from Blinkstick Square](https://forums.blinkstick.com/t/errors-from-blinkstick-square/1656)
**Author:** [@paul](https://forums.blinkstick.com/u/paul)\ **Replies:** 1\ **Last updated:** [November 1, 2023, 12:39am UTC](https://forums.blinkstick.com/t/errors-from-blinkstick-square/1656 "2023-11-01T00:39:16Z")
I have a Blinkstick Square (BS055874-3.0) and it is plugged into a USB 2 port on a computer. I am sending it six commands in a row to set six of the LEDs on at the same time. I found that unless I put in a 15 milliseco… --- ## [Order seems stuck or lost in shiping](https://forums.blinkstick.com/t/order-seems-stuck-or-lost-in-shiping/1503)
**Author:** [@xpelled](https://forums.blinkstick.com/u/xpelled)\ **Replies:** 4\ **Last updated:** [September 19, 2023, 9:28am UTC](https://forums.blinkstick.com/t/order-seems-stuck-or-lost-in-shiping/1503 "2023-09-19T09:28:39Z")
Good day, unfortunately i haven’t got any shipping updates on the Order #7232 for quite a while now and i think the order should have arrived more than a week ago. I also tried emailing info@blinkstick.com regarding th… --- ## [Blinkstick Square vs. Nano](https://forums.blinkstick.com/t/blinkstick-square-vs-nano/1650)
**Author:** [@paul](https://forums.blinkstick.com/u/paul)\ **Replies:** 1\ **Last updated:** [September 16, 2023, 9:26pm UTC](https://forums.blinkstick.com/t/blinkstick-square-vs-nano/1650 "2023-09-16T21:26:32Z")
Writing a monitoring application in C++… Lots of network stuff going on and most of it is expected to fail from time to time. I have been digging through the libblinkstick stuff and noticing some documentation missing.… --- ## [Blinkstick on WSL I/O Issues](https://forums.blinkstick.com/t/blinkstick-on-wsl-i-o-issues/1640)
**Author:** [@andres](https://forums.blinkstick.com/u/andres)\ **Replies:** 2\ **Last updated:** [August 1, 2023, 2:13pm UTC](https://forums.blinkstick.com/t/blinkstick-on-wsl-i-o-issues/1640 "2023-08-01T14:13:33Z")
Hello community I downloaded the BlinkStick API on my WSL environment to see how it would operate on Linux. I managed to follow the Linux download and I began to write a Python script to manipulate the LED lights. my pro… --- ## ['Blinkstick.h' could not be found error implementation in C](https://forums.blinkstick.com/t/blinkstick-h-could-not-be-found-error-implementation-in-c/1642)
**Author:** [@andres](https://forums.blinkstick.com/u/andres)\ **Replies:** 0\ **Last updated:** [July 27, 2023, 1:47pm UTC](https://forums.blinkstick.com/t/blinkstick-h-could-not-be-found-error-implementation-in-c/1642 "2023-07-27T13:47:09Z")
Hello community, I followed the download and build guideline from ebenoist on his repo https://github.com/ebenoist/libblinkstick and I was able to download the makefiles and build it on my mac. I got the Blinkstick-CLI t… --- ## [How to get an Invoice?](https://forums.blinkstick.com/t/how-to-get-an-invoice/1633)
**Author:** [@nils](https://forums.blinkstick.com/u/nils)\ **Replies:** 0\ **Last updated:** [May 28, 2023, 6:24am UTC](https://forums.blinkstick.com/t/how-to-get-an-invoice/1633 "2023-05-28T06:24:44Z")
Hello, I wrote an email to support over a month ago that I needed an invoice because none was included. I then even asked again. Unfortunately, support completely ignores me and never gives me an answer. Does anyone kn… --- ## [Unable to access the LED 2 on the Nano blinkstick (.NET)](https://forums.blinkstick.com/t/unable-to-access-the-led-2-on-the-nano-blinkstick-net/1614)
**Author:** [@amaha](https://forums.blinkstick.com/u/amaha)\ **Replies:** 3\ **Last updated:** [April 12, 2023, 2:23pm UTC](https://forums.blinkstick.com/t/unable-to-access-the-led-2-on-the-nano-blinkstick-net/1614 "2023-04-12T14:23:27Z")
Hello, I am trying to access the LED 2 on the Nano Blinkstick, and there’s no documentation on how to do that. I can access the first one using: public void changeColor(string color) { foreach (Bli… --- ## [BlinkStick Pro V1.0 UL (AI-BS-011) \> specific order](https://forums.blinkstick.com/t/blinkstick-pro-v1-0-ul-ai-bs-011-specific-order/1624)
**Author:** [@nelson.fernandes](https://forums.blinkstick.com/u/nelson.fernandes)\ **Replies:** 0\ **Last updated:** [March 1, 2023, 3:21pm UTC](https://forums.blinkstick.com/t/blinkstick-pro-v1-0-ul-ai-bs-011-specific-order/1624 "2023-03-01T15:21:22Z")
Hello, How can we order you the BlinkStick Pro V1.0 UL (AI-BS-011) model instead of the default one proposed in your website? Best regards, NFE --- ## [Blinkstick Square: Unable to enumerate USB device](https://forums.blinkstick.com/t/blinkstick-square-unable-to-enumerate-usb-device/848)
**Author:** [@pimon](https://forums.blinkstick.com/u/pimon)\ **Replies:** 3\ **Last updated:** [December 20, 2022, 3:51pm UTC](https://forums.blinkstick.com/t/blinkstick-square-unable-to-enumerate-usb-device/848 "2022-12-20T15:51:08Z")
Hey guys, I recently ordered four Blinkstick Squares and wanted to connect them to my Debian server. The kernel log then says ... \ kernel: \[3149150.051636\] usb 1-1.6: new low-speed USB device number 8 using ehci\_… [Next page](https://forums.blinkstick.com/c/support/5.md?page=1)